HOURGLASS MORTGAGE'S
FINANCIAL PRIVACY POLICY
What
we want you to know…
We at Hourglass Capital Group, LLC (doing business as Hourglass Mortgage)
recognize our responsibility for safeguarding certain personal information
about you. When you entrust us with your “non-public personal information”
(referred to as “personal information”), we will take steps
to protect your privacy.
Categories
of personal information Hourglass Mortgage collects.
In order to make and service
your mortgage loan, we collect and maintain personal information about
you from the following sources:
- Data we receive from
you on loan applications or other forms, such as income, assets,liabilities,
and social security number;
- Information we receive
from outside sources, such as your employment history, property insurance
coverage, and banking relationships;
- Information we receive
from a consumer reporting agency regarding your credit history.
- Information about your
transactions with our affiliates, such as your payment history and
account balance.
How Hourglass Mortgage
uses this information and the parties to whom it may be disclosed.
Hourglass Mortgage does not provide
your personal information to non-affiliated third parties for marketing
purposes. Hourglass Mortgage may however, in the regular course of doing business,
provide personal information about its existing and former customers
to its affiliates and/or third parties, who perform certain administrative
and servicing functions for Hourglass Mortgage as permitted by law. Examples include
providing information:
- to process your mortgage
loan application;
- to complete the sale of
your loan in the secondary market;
- to enter your mortgage
or deed of trust into the public records;
- to service your mortgage
loan;
- to respond to a subpoena,
court order, or request for information during an audit;
- to provide you with a
service, such as monthly billing statements or automatic drafts.
Companies that we use to
perform support services for your account, such as offsite records storage
or document shredding, must provide us with written agreements assuring
us that they maintain strict confidentiality policies. They also must
agree that they will not use your personal information for unauthorized
purposes or share it with anyone else, either intentionally or unintentionally.
We take care to select reputable companies that have the resources,
the commitment, and the technology to protect the security of your personal
information.
Hourglass Mortgage’s
internal policies and practices with regard to safeguarding the confidentiality
and security of our customers’ and former customers’ personal
information.
Hourglass Mortgage employees have access
to your personal information, on a need-to-know basis, so that they
may provide you with the best possible service. We maintain corporate
confidentiality procedures and policies regarding the handling of our
customers’ information. We also maintain electronic safeguards
for shielding your information from outside sources, and we make upgrades
to our systems as needed.
Hourglass Mortgage’s
commitment to maintaining accurate information.
Hourglass Mortgage is committed to
providing you with superior customer service. We strive to ensure your
account information is correct and current. Should you at any time discover
that information pertaining to your account is inaccurate or not up-to-date,
please contact us at the address or toll-free telephone number shown
below:
Hourglass Mortgage
Mortgage, Inc.
Four Titus Road
P.O. Box 566
Washington Depot, CT 06794-0566
Toll Free: 888.HR.GLASS or 888.474.5277
HOME | ABOUT OUR COMPANY | LOAN
PROGRAMS | LUXURY HOME DIVISION |
CALCULATORS AND TOOLS
| ANSWERS TO COMMON QUESTIONS | STATE
LICENSING INFORMATION | FINANCIAL PRIVACY
POLICY | CONTACT US
Hourglass Capital Group, LLC
Four Titus Road
P.O. Box 566
Washington Depot, CT 06794-0566
info@hourglassmortgage.com
Phone: 860.868.2810
Toll Free: 888.HR.GLASS or 888.474.5277
Fax: 860.868.2610
© 2004-2006 Hourglass Capital Group, LLC. All rights reserved.
